More than 15 years ago, Andy Gordon was running his own café in Byron Bay, Australia.
When Apple launched the iPad, Andy saw the future. It wouldn’t be long before legacy POS systems were nothing but dead weight. So he bought a few ipads, ditched the old ways and experimented with new cloud-based tools, through trial and error. Real tech, in a real working hospitality venue.
Other operators started to notice and also to ask for help.
That was the second spark: What if a team with roots in hospitality built a business to help others in the industry with all this technology? Replace the old systems. Install the hardware. Train the team. Stay with every operator until technology stopped being a headache and became a real advantage.
Finally, more efficiency, a better guest experience, and higher profitability.
Ten years and 3.000+ venues later, this simple idea hasn't changed: Hospitality people helping other hospitality people master new technology to do things better.
There was a missing ingredient in the recipe for success. So we opened up the pantry.